Do the sizes correspond to waist measurements or belt length?
The measurements correspond to waist size. Last updated: Fri, Jun 5 2015 2:46 am EDT
Are there health or safety concerns with neodymium magnets?
There are no known health concerns with exposure to permanent magnetic fields. In fact, many people believe that magnets can be used to speed healing processes. However, do not place near magnetically sensitive objects such as a pacemaker. Last updated: Fri, Jun 5 2015 2:46 am EDT
Has Devin ever been told he looks like Kenny Loggins after a Zumba class?
Yes. Last updated: Fri, Jun 5 2015 2:46 am EDT
Yo Mr. White, will magnets damage my phone or tablet?
No. These magnets will NOT damage your tablet or phone. But don’t believe us, listen to science. Here is an article from eHOW (http://goo.gl/no8iu0) to explain magnets effect a iPhone. Really cool stuff: “Do Magnets Harm the iPhone? By Sasha Maggio The Apple iPhone contains a flash drive, which, unlike the hard drives in most computers, contains no moving parts. With traditional hard drives in computers, the memory can be destroyed by contact with strong magnets. Refrigerator magnets are typically not strong enough to cause this type of damage, but an industrial strength magnet can. In comparison, the flash drives used in iPhones are not harmed by magnets. Warning Magnets are unlikely to harm the iPhone because of the flash storage the phone uses, but it is best not to experiment with strong magnets on the device, which could void the warranty or AppleCare Protection Plan coverage.” Last updated: Fri, Jun 5 2015 3:11 am EDT
Will the magnets lose strength over time?
Very little. Neodymium magnets are the strongest and most permanent magnets known to man. Unless the magnets are subjected to very high heat or are damaged by the hammer of Thor, only 1% of their strength will be lost over a ten year time frame. Last updated: Fri, Jun 5 2015 2:46 am EDT
Didn’t I see this belt on Shark Tank.
No. There have been several belt companies on Shark Tank, but this is not one of them. We have a patent pending sliding magnet system, which makes our design unique. We did not invent the belt, we only perfected it. Last updated: Fri, Jun 5 2015 3:09 am EDT
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.